UNITED KINGDOM / AGILITYPR.NEWS / May 08, 2025 / New YouGov data reveals a growing crisis of confidence in the UK’s public health system, with 64% of Britons saying the government is handling health “badly” and just 24% responding “well”. Against this backdrop, private healthcare services like Well by Vertis, part of Vertis Health, are stepping in to provide timely, compassionate and comprehensive care for patients who feel let down or overlooked.

The surge in demand is particularly apparent in the area of medical weight loss, where Well by Vertis has seen a marked increase in clients seeking both clinical support and empathetic, non-judgemental care. Many of these clients are in their 40s and beyond, having struggled with weight throughout their lives and having been brushed off time and time again with ineffective advice and diet plans.

For them, accessing a supportive environment - where they are seen as a whole person, not just a number on a scale - is transformational. Stephanie Smith, Lead Nurse at Well by Vertis, says this human-centred approach is central to the clinic’s ethos.

"We see so many clients who’ve been carrying the emotional burden of weight issues for decades. Some feel too embarrassed to share that they’re on medication, even with friends or family," she said. "That’s where we step in - not just with clinical expertise, but with genuine understanding. Our service is about helping people feel safe, supported, and empowered on their journey."

While the NHS continues to provide essential care, ongoing pressures exacerbated by long waiting lists, staff shortages and limited access to specialist services mean many patients are seeking alternatives. The team at Well by Vertis believes that private providers have a growing responsibility to fill these gaps in a way that complements public health provision.

Clients of Well by Vertis are often looking for more than just prescriptions: they’re seeking structured guidance, encouragement, and continuity of care. Every patient begins with an in-depth consultation, followed by a medically supervised plan tailored to their needs. Regular check-ins ensure they remain supported both physically and emotionally.

In a time where public trust in health leadership is faltering, Well by Vertis stands for a different kind of care: personal, professional, and proactive. With a model built on compassion and clinical excellence, it’s a reminder that healthcare should be as much about how people feel as what they’re treated for.

For more information, visit https://www.wearewell.org.uk.