VERO BEACH, FL / AGILITYPR.NEWS / March 17, 2026 / VERO BEACH, FL – March 17, 2026 – Harbor Retirement Associates (HRA), operator of HarborChase Senior Living communities, proudly announces that seven HarborChase communities have earned a total of 37 customer satisfaction awards from Activated Insights, a leading authority in senior care benchmarking and recognition.

These awards recognize excellence across key service areas including dining, communication, safety, activities, and overall customer experience. The honored communities include:

HarborChase of Mandarin – 7 Awards

Personal Care, Dignity and Respect, Communication, Activities, Move-in Process, Individual Needs, Overall Customer Experience

HarborChase of Jasper – 7 Awards

Overall Satisfaction, Personal Care, Variety of Food/Menu Choices, Quality of Food, Dining Service, Cleanliness, Overall Customer Experience

HarborChase of Riverwalk – 5 Awards

Variety of Food/Menu Choices, Quality of Food, Activities, Safety and Security, Overall Customer Experience

HarborChase of Wilmington – 8 Awards

Variety of Food/Menu Choices, Cleanliness, Response to Problems, Activities, Move-in Process, Individual Needs, Safety and Security, Overall Customer Experience

HarborChase of Tamarac – 1 Award

Variety of Food/Menu Choices

HarborChase of Southlake – 4 Awards

Quality of Food, Dining Service, Communication, Move-in Process

HarborChase of Naperville – 5 Awards

Variety of Food/Menu Choices, Quality of Food, Dining Service, Safety and Security, Overall Customer Experience

“Customer Service is a critical component to the success of senior living organizations. Our recent customer satisfaction awards are a testament to our dedication to providing what our residents and families expect. Scoring in the top 15% nationwide requires continual vigilance. Our HarborChase teams excel at providing the best in care, hospitality, dining, communication, safety, and responsiveness,” said Mark McBride, Chief Operating Officer of HRA.

These recognitions underscore HarborChase’s ongoing commitment to delivering exceptional hospitality and personalized care across its communities nationwide.

About Harbor Retirement Associates

Harbor Retirement Associates (HRA) is a regional senior living development and hospitality management company, focused on Independent Living, Assisted Living, and Memory Care communities. To learn more, visit https://www.hraseniorliving.com/