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Jazz Will Work With Infobip to Build a New CPaaS Platform and Launch the First of Its Kind Data Center in the Country, Making Jazz the First in Pakistan to Launch a Complete CPaaS Cloud Based and Omnichannel Service

UNITED KINGDOM / AGILITYPR.NEWS / February 23, 2022 / New Platform and First Of Its Kind Data Center as Largest Teleco Jazz Pakistan and Global Cloud Communication Service Provider Infobip Join Forces


Jazz, Pakistan’s largest mobile network operator and global cloud communications company, and Infobip, a leading global cloud communications service provider, announced a partnership in the CPaaS (Communications Platform as a Service) space. Under the new partnership, Jazz will work with Infobip to build a new CPaaS platform and launch the first of its kind data center in the country, making Jazz the first in Pakistan to launch a complete CPaaS cloud based and omnichannel service.


Building on its ongoing digital transformation journey, Jazz will offer customers complete omnichannel functionality, providing seamless customer experience across all communications channels. Infobip will deploy a full-scale data center on Jazz’s premises, the first of its kind in the Pakistani market, in addition to implementing a complete platform replacement for the company. This deep level of integration highlights Infobip’s commitment to quality and building solutions to scale.


On the occasion, Matija Razem, VP Business Development, Infobip shared, “We are thrilled to take our relationship with Jazz to the next level through this deep level partnership. Through the complete platform replacement and establishment of a full-scale data center, we are confident that we can help take Jazz’s customer experience to the next level. Accompanying Jazz on this transformation is a true attestation to Infobip’s ability to take projects to scale. This is such an exciting time for telecos in the region and we are happy to be a part of it.”


“Jazz is proud to have positioned itself as a market leader that is spearheading digital transformation in Pakistan. CPaaS is a key component for business growth, one we are confident will help drive positive change across a multitude of industries in the country. By partnering with Infobip we are confident that we will be able to not only increase our revenue streams but also achieve unprecedented levels of reach.” explained, Ali Naseer, Chief Business Officer, Jazz.


As a leader in the digital transformation space, Jazz is especially keen to share what this new partnership entails for its 72 million plus and growing client base. From more reach and higher engagement to enabling customers to connect across their favorite channels, Jazz has quickly established itself as the fastest growing telecom company in the region and one of the top five fastest growing in the world. Through its partnership with Infobip, the company anticipates the introduction of new revenue streams, core business growth, and to become a name synonymous with digital transformation across the globe.


About Us

Jazz

Jazz is Pakistan's number one 4G operator and a leading digital service provider with over 72.5 million subscribers, including 34 million 4G users. By providing the most extensive portfolio of digital value-added services, Jazz continues to be the country's undisputed telecom leader. For more information please visit www.jazz.com.pk

 

Jazz Business

With 360-degree ICT solutions covering mobility, M2M, and cloud services, Jazz Business is a ‘one window’ solution provider for B2B services. It currently serves over 25,000 companies with smart communications and connectivity solutions to operate more efficiently and collaborate more effectively.


Infobip 

Infobip is a global cloud communications platform that enables businesses to build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact center solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty. 


With over a decade of industry experience, Infobip has expanded to 65+ offices across six continents. It offers natively built technology with the capacity to reach over seven billion mobile devices and ‘things’ in 190+ countries connected directly to over 650 telecom networks. In the past 12 months alone, over 5 billion people have used Infobip solutions and services. Infobip was established in 2006 and is led by its co-founders, CEO Silvio Kutić, Roberto Kutić and Izabel Jelenić. 


  • Recent accolades include: Infobip Recognised as The Established Leader in Juniper’s Competitor Leaderboard for CPaaS, 2021 
  • Infobip ranked leading service provider in the mobile messaging space by Juniper Research in its new Competitor Leaderboard, 2021 
  • Infobip named a Leader in the IDC MarketScape: Worldwide Communications Platform-as-a-Service (CPaaS) 2021 Vendor Assessment (doc #US46746221, May 2021). 
  • Best A2P SMS provider for the fourth year running by mobile operators and enterprises in ROCCO’s annual Messaging Vendor Benchmarking Report 2021 
  • Best CPaaS Provider of the Year, Best RCS Provider of the Year, and Mover & Shaker in Telco Innovation at the 2021 Juniper Digital Awards 

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