LMHA Addressing Air Conditioning Issue - Vistula Manor

TOLEDO, OH – Lucas Metropolitan Housing Authority (LMHA) is addressing the problems it has been experiencing with the Vistula Manor Chiller system that produces the cold air for the building. This system, that is less than 2-years old, failed six days ago. LMHA’s Asset Management Staff has remained in constant communication with residents of Vistula Manor. The manufacturer was contacted immediately upon notification of the issue and has already been to the property and performed preliminary diagnostic testing to determine the repair needs and to develop a plan of action to repair the Chiller. We know that one of the issues is a main component of the system. Ongoing diagnostics of the Chiller is required, and this process needs to be performed at an off-site location in order to gather the needed data.

From the preliminary diagnostic testing, LMHA learned that the Vistula Chiller system will be out for an extended period of time, and that timeframe may exceed LMHA’s normal cooling season. Historically, LMHA has shut down the Vistula Chiller on September 30th in efforts to keep the building at a moderate temperature comfortable for residents.

LMHA has been proactively communicating with Vistula Manor residents to keep them abreast of any developments as they continue to work with the manufacturer to resolve the issue as expeditiously as possible. Thus far, the following proactive steps have been taken:

• Sent notices and status updates to all residents letting them know that LMHA is working on the problem;
• Offered other accommodations (hotel) for residents with asthma or breathing issues;
• Informed residents that LMHA will be waiving their AC fee during the outage;
• Rented two large AC units to set up a cooling station in the Vistula Manor Community room for all residents;
• Purchased individual fans for all residents and in the process of issuing to residents;
• Scheduled a resident meeting for Thursday, September 19, 2019 to update residents and issue fans to all remaining residents

LMHA takes its residents’ comfort seriously and is working to remedy the situation as soon as possible. Residents can call LMHA at (419) 259-9457 if they would like to discuss this matter further.