UK Mobile Tech Company Develops a COVID-19 No Touch Signature Capture App
LEEDS, UK / AGILITYPR.NEWS / April 09, 2020 / BigChange has developed a ‘no touch’ signature capture app to eliminate sign on glass handling of mobile devices. The Leeds-based mobile workforce management technology company produced the app in record time in response to the Coronavirus crisis. Mobile workers making deliveries or doing onsite service work usually require an acknowledgment signature by handing their mobile device to the customer for signing on screen. The BigChange app allows this signature to be captured on the recipients own smartphone.
“To minimise the spread of COVID-19, staff making deliveries or undertaking essential service work need to maintain a safe distance from their customers. Sign on glass has become the norm for providing a proof of service or delivery but it involves handing the device to the recipient. Our No Touch Signature Capture feature addresses this problem and will help keep mobile workers and their customers safe,” says Martin Port CEO and Founder of BigChange.
The app was developed within days of the national Coronavirus crisis lockdown. BigChange, whose mobile office and workforce platform is used by 45,000 workers, responded to calls from customers wanting to eliminate COVID-19 transmission whilst delivering essential services.
Mobile workers use the BigChange ‘JobWatch’ mobile workforce management platform to complete jobs without paperwork as part of an all-in-one solution synchronised in real-time with BigChange business software used by their operations and management team.
The BigChange No Touch app enables the signature capture screen to appear on a recipients’ mobile device such as their smartphone.
The mobile worker simply shares the signature capture link which the recipient can receive via email, WhatsApp, SMS or whatever app they use. This allows sign off remotely and will also be useful generally where customers are not normally on site, such as installations, deliveries and services work at unmanned or remote sites.
The No Touch App will be available from the third week in April 2020 when it will be added to JobWatch. To activate the function, users simply tick a menu option in the app settings.
About Us
About BigChange: www.bigchange.com
Launched in 2013 and based in Leeds, UK, BigChange provides a range of mobile workforce management technologies that are trusted by over 45,000 mobile workers and back-office personnel at more than 1,200 organisations around the world. BigChange employs 150 people and signed over £20m worth of new contracts in 2019.
BigChange's pioneering all-in-one mobile workforce and job management solution, JobWatch, provides organisations of any size with a paperless means of planning, managing, scheduling, and tracking their mobile workforce operations. Combining CRM, job scheduling, vehicle tracking, a mobile workforce app, and an on-demand booking app, the system can manage in-house and sub-contracted operations simultaneously.
BigChange is recognised with several industry awards. It won the Technology & Innovation prize at The Logistics Awards in 2017 and 2018, was named in the 2018 Deloitte Technology Fast 50, and featured in the Sunday Times Tech Track 100 in both 2018 and 2019. In 2020, BigChange’s workplace engagement levels were recognised with a two-star rating by the Best Companies initiative.
About BigChange: www.bigchange.com
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